This course is designed to support Financial Services Council (FSC) members to provide their employees with appropriate mental health education and training as outlined by FSC Standard No. 21.
This course can be undertaken online or as a workshop. Online modules can also be licenced to organisations with their own Learning Management (LMS) Systems.
Mental health conditions are the third leading cause of disability in Australia, and approximately 3 in 5 (60%) workers have self-reported experiencing a mental health condition.
The Financial Services Council (FSC) has developed guidance for mental health education training which requires FSC member organisation employees to have an appropriate level of mental health literacy and skills to support interactions with customers who may have had and/or may be currently experiencing a mental health condition(s).
SuperFriend’s FSC Standard 21 Mental Health Training course has been designed to support the delivery of mental health education training programs outlined in the FSC Standard No. 21.
SuperFriend collaborated with Roses in the Ocean to ensure a lived experience view of suicide was included in the development of the content for this course.
This online course explores topics related to mental health and supporting people in a crisis situation. Some of the content may be confronting or distressing. This is particularly true for people who have self-harmed, experienced suicidal thoughts, or have a mental health condition(s), as well as people who have supported others through similar experiences.
This course includes the following learning modules:
- The mental health continuum
- Common mental health conditions
- Building empathy
- Self-care strategies
- Communication strategies related to mental health condition(s), self-harm and suicide (Category 1 Representatives only)