Training
Training is one of the most impactful initiatives a workplace can offer to create a thriving environment. SuperFriend offers a range of training options designed using positive psychology approaches to build mental health and wellbeing capability and confidence.
Online Courses
Short, interactive modules that can be completed at any time
- Interactive participation
- Accessible from any device/platform
- Access to the MySuperFriend resources hub (e.g., tip sheets, guides, activities, videos)
- Evaluation and activity reporting
Note: Content from online courses can be licensed as SCORM files for easy integration into other learning management systems
Workshops
Live, interactive sessions where participants can practice skills
- 5 to 20 participants (per session)
- Virtual delivery
- On-site delivery
- Facilitated by a SuperFriend mental health expert
- Interactive participation
- Access to the MySuperFriend resources hub (e.g., tip sheets, guides, activities, videos)*
- Evaluation reporting*
*Not included for Psychological First Aid, Retiring Well, or Work Health and Safety workshops.
Presentations
Live sessions with a focus on building organisation-wide awareness and understanding
- Up to 100 participants (per session)
- Virtual delivery
- On-site delivery
- Facilitated by a SuperFriend mental health expert
Group Coaching
Live, interactive sessions that focus on supporting participants to solve specific business challenges
- 4 to 12 participants (per session)
- Virtual delivery
- On-site delivery
- Facilitated by a SuperFriend mental health expert
- Interactive participation
- Evaluation Reporting
Why do online training?
SuperFriend delivers online training through our virtual learning platform, MySuperFriend. MySuperFriend allows you to deliver training with flexibility across your organisation and build a foundation of mental health literacy in an accessible and private format.
My SuperFriend programs are designed to provide:
- Short, engaging modules
- Case studies, videos, and activities
- Access from anywhere at any time
- Flexibility to revisit learnings and activities as needed
- Downloadable tip sheets and resources
- 12 months access for learners
- Learner engagement tracking
- Evaluation reporting
Online training courses
Workplace Mental Health Essentials for All Staff
ALL STAFF ONLINE
75 MIN
- Mental health and wellbeing literacy
- Self-care strategies
- Peer support
- Legal rights and obligations relating to workplace mental health
- Building positive relationships
$49
+ GST per participant
Workplace Mental Health Essentials for Leaders
LEADERS ONLINE
55 MIN
- Leaders’ role in creating a mentally healthy workplace
- Supporting teams using an integrated approach
- Workplace risk and protective factors
- Having a care conversation
- Leaders’ mental health legal obligations
Pre-requisite:
- Workplace Mental Health Essentials for All Staff – Online course
$75
+GST per participant
Positive Communication Strategies
CLAIMS MANAGERS UNDERWRITERS
CONTACT CENTRE STAFF ONLINE
50 MIN
- Overview of mental illnesses aligned to FSC Standard 21
- Person-centred communication skills
- Stress management techniques
- Strategies to manage and de-escalate challenging interactions
- Tailored content for claims, contact centre, and underwriting roles
Pre-requisite:
- Workplace Mental Health Essentials for All Staff – Online course
Read more (Claims Managers) >
Read more (Contact Centre) >
Read more (Underwriters) >
$45
+ GST per participant
Managing Challenging Interactions for All Staff
ALL STAFF ONLINE
50 MIN
- Understanding what conflict is and why it occurs
- Conflict management styles
- Effective communication strategies using a person-centred approach
- De-escalation techniques for challenging interactions
- Relevant for managing challenging interactions with colleagues or customers
Pre-requisite:
- Workplace Mental Health Essentials for All Staff – Online course
$45
+GST per participant
Positive strategies for success
ALL STAFF ONLINE
From 15 MIN/TOPIC
Tailored content for staff and leaders with staff learning about each concept and how to apply it in their role, and leaders learning additional strategies to embed these positive strategies for their team
- Harnessing your strength
- The science of motivation
- Creating a growth mindset
- Shaping work through job crafting
- Building positive team culture (for leaders only)
Topics can be purchased separately or bundled
Read more (Be your best self) >
Read more (Elevate your leadership) >
from $15
+GST per topic
Licensing SCORM Training Files
from $5,000
+GST
Workshops
Workplace Mental Health Essentials for All Staff
ALL STAFF WORKSHOP
90 MIN
- Practice and embed skills from the online course
- Mental health and wellbeing literacy
- Self-care strategies
- Peer support
- Legal rights and obligations relating to workplace mental health
- Building positive relationships
Pre-requisite:
- Workplace Mental Health Essentials for All Staff – Online course
From $2000
+ GST per workshop of up to 20 Participants
Workplace Mental Health Essentials for Leaders
LEADERS WORKSHOP
120 MIN
- Practice and embed skills from the online course
- Leaders’ role in creating a mentally healthy workplace
- Supporting teams using an integrate approach
- Workplace risk and protective factors
- Having a care conversation
- Leaders’ mental health legal obligations
- Performance management related to mental illness
Pre-requisite:
- Workplace Mental Health Essentials for All Staff – Online course
- Workplace Mental Health Essentials for Leaders – Online course
From $2200
+ GST per workshop of up to 20 Participants
Work Health and Safety for Executives
EXECUTIVES WORKSHOP
90 MIN
From $1500
+ GST for up to 16 participants
Positive Communications Strategies
CLAIMS MANAGER UNDERWRITERS
CONTACT CENTRE STAFF WORKSHOP
90 MIN
- Practice and embed skills from the online course
- Overview of mental illnesses aligned to FSC Standard 21
- Person-centred communication skills
- Stress management techniques
- Strategies to manage and de-escalate challenging interactions
- Tailored content for claims, contact centre, and underwriting roles
Pre-requisites:
- Workplace Mental Health Essentials for All Staff – Online course
- Positive Communication Strategies – Online course
Read more (Claims) >
Read more (Contact Centre) >
Read more (Underwriters) >
From $2000
+ GST per workshop of up to 20 Participants
Managing Challenging Interactions for All Staff
ALL STAFF WORKSHOP
120 MIN
- Practice and embed skills from the online course
- Understanding what conflict is and why it occurs
- Conflict management styles
- Effective communication strategies using a person-centred approach
- De-escalation techniques for challenging interactions
- Relevant for managing challenging interactions with colleagues or customers
Pre-requisites:
- Workplace Mental Health Essentials for All Staff – Online course
- Managing Challenging Interactions – Online course
From $2200
+ GST per workshop of up to 20 Participants
Recognising and Responding to Suicide Risk
ALL STAFF WORKSHOP
90 MIN
- Raise awareness on the incidence of suicide in Australia
- Warning signs of suicide intent
- Providing early intervention and support
- Confidence having conversations related to suicide
- Information on available support services
Pre-requisite:
- Workplace Mental Health Essentials for All Staff – Online course
From $2000
+ GST per workshop of up to 20 Participants
Psychological First Aid
ALL STAFF WORKSHOP
90 MIN
- Support for crises reactions (physical, psychological, emotional, and behavioural)
- Psychological first aid application as a best practice response
From $2450
+ GST per workshop of up to 20 Participants
Retiring Well
PRE-RETIREES RETIREES WORKSHOP
3 HOURS
- Knowledge and confidence to plan for retirement
- Factors that contribute to adjusting well in retirement
- Resources to assist in retirement planning
- Interactive strategies that support wellbeing.
From $3200
+ GST per workshop of up to 20 Participants
Presentations
Understanding Mental Health and Wellbeing
ALL STAFF PRESENTATION
60 MIN
- Introduction to workplace mental health and wellbeing
- Navigating remote working challenges
- Recognise the difference between mental health and mental illness
- Early warning signs of compromised mental health,
- Build confidence to have a care conversation
- Self-care, and coping mechanisms
$1300
+GST for up to 100 participants
Best Practice Approach to Managing Change
LEADERS HR PRESENTATION
60 MIN
- Designed to equip leaders with the skills to understand the positive and negative implications of change
- Best practice principles of change management
- Strategies to effectively manage change
$1300
+GST for up to 100 participants
Combating the Loneliness of Lockdown
ALL STAFF PRESENTATION
60 MIN
- Helpful for older Australians or those who live alone
- Explores loneliness in the context of COVID-19
- The different needs of introverts and extroverts when thinking about daily routines
- The impact of quarantine fatigue
- Best practice strategies for combatting loneliness and isolation
- Resources to protect the wellbeing of ourselves and our loved ones
$1300
+GST for up to 100 participants
Five Ways to Wellbeing
ALL STAFF PRESENTATION
60 MIN
- Awareness about how the nature of work-life balance has changed
- Understand the difference between mental health and mental illness
- Five Ways to Wellbeing framework and how to apply the framework to support mental health and wellbeing
- Practical, simple activities that can be done every day to maintain good mental health, boost resilience, and help minimise risk of mental health problems
$1300
+GST for up to 100 participants
Supporting Return to Work Post Lockdown
ALL STAFF PRESENTATION
60 MIN
- Strategies to support employees increase their comfort with returning to work
- The impact of workplaces returning to ‘normal’
- Reverse culture shock and the common fluctuations in thoughts, moods and behaviours when planning return to work
- Differences in the way people engage with each other, the way people work, the priorities given to the environment, and the way people think about travel
$1300
+GST for up to 100 participants
Managing Bereavement, Grief & Loss
ALL STAFF PRESENTATION
60 MIN
- Grief/loss and bereavement and the natural psychological and physical responses
- Moving through the cycle of grief toward recovery
- Best practice approaches to supporting someone who is grieving
- Useful referral pathways
$1300
+GST for up to 100 participants
The Importance of Sleep
ALL STAFF PRESENTATION
60 MIN
- Why sleep matters
- The costs of inadequate sleep
- Useful tips for quality sleep
- Available resources to support
$1300
+GST for up to 100 participants
Couple Navigation
ALL STAFF PRESENTATION
60 MIN
- Practical tactics to assist in strengthening their relationship through change
- Addresses FAQs relating to some of the common couple challenges that may have arisen
$1300
+GST for up to 100 participants
Work-life Transition Tactics
ALL STAFF PRESENTATION
60 MIN
- transition gap
- ask don’t assume
- clear boundaries
- trusted external systems
- interference to integration
- concentration and connection
- self-advocacy
$1300
+GST for up to 100 participants
Working from Home with Kids
ALL STAFF PRESENTATION
60 MIN
- The challenges of working at home with others such as children, partners, parents, and pets!
- Five practical tactics to help maintain attention, energy, wellbeing, and focus
- Clear space, creative management, concentration, compassion and connection, as well as some other important considerations
$1300
+GST for up to 100 participants
Retiring Well
PRE-RETIREES RETIREES PRESENTATION
60 MIN
- Planning for the changes retirement offers
- Practical strategies that support wellbeing
- Factors that contribute to adjusting well in retirement
- Resources available to assist in planning
- Options available when considering retirement
$1300
+GST for up to 100 participants
Group coaching
Group Coaching for Mastery
ALL STAFF COACHING 120 MINS
Topic areas include, but are not limited to:
- Managing psychological risk
- Having a care conversation
- The difference between mental health and mental illness
- Positive interactions between staff or customers
Pre-requisite: Prior knowledge of topic area.
$2,900
+GST for up to 12 participants
Group Coaching for Business Need
ALL STAFF COACHING
120 MINS
A small, interactive group session combining theory and discussion, coordinated by SuperFriend’s expert facilitators. This is a targeted intervention to address a specific business challenge.
Topic areas include, but are not limited to:
- Supporting organisational change
- Leaders modelling positive mental health
- Actioning mental health policies
- Building stronger teams
- Managing vicarious trauma
- Critical incident response
No pre-requisites required.
$2,900
+GST for up to 12 participants
Not sure where to start? Our workplace mental health experts are here to help you.
“We have seen a positive impact since staff undertook SuperFriend’s training. People have started to connect. There’s been a shift towards a psychologically safe workplace culture – people understand that health and wellbeing is something that we are serious about. That’s it OK to ask for help and the importance of looking out for others.”
“Over 1000 of our members have attended the Retiring Well program. Previously, people didn’t give much consideration to the psychological aspects of retirement but this program gets people talking about it in their workplace and at home. It is really worthwhile. The feedback from members is always really positive: attendees talk about how interesting it was and that it’s great to see we’re not just looking at the financial side of retirement.”
“SuperFriend supported our specific training needs and objectives. They were really keen to understand our business, and were absolutely fantastic to work with – very supportive and engaging.”