Indicators of a
Thriving Workplace

The 2020 Indicators of a Thriving Workplace Report is now available.

This latest Report from Australia’s largest workplace mental health study features unique insights from COVID-19’s profound impact on workers around the nation.

Learn which industries are most and least thriving, as measured against 40 scientifically-validated indicators through responses from more than 10,000 Australian workers.

The Report also highlights at-risk industries and populations, actions most likely to improve worker outcomes, and practical strategies for getting the best out of your people.

NEW: Spotlight on Productivity and Mental Health

According to Australia’s largest workplace mental health survey of workplaces, productivity in Australia fell with the onset of the first wave of the pandemic. ​What happened next was intriguing and perplexing. After the shift to remote working – arguably one of the biggest social experiments of modern history – productivity both rose and fell simultaneously. What drove this? Who fared best? This spotlight unpacks these insights and more.

Download the Reports

Key findings from this year’s National Report include:

  • Three in five workers (59.5%) experienced a mental health condition this year
  • Mental health concerns were the most common reason for lower productivity, but some workers found 2020s big changes made them more productive
  • At a national level, more than half of workers (55.1%) report that no action is being taken in their workplace to address mental health
  • Surprisingly, COVID-19 has resulted in a better work-life balance for nearly half of Australia’s workforce (48.5%)
  • Australian workers are feeling more connected than ever before
  • Casual workers are the furthest from thriving, and the gap has widened.

Who is SuperFriend?

We design and deliver mental health initiatives that enable workplaces to thrive. Check out some of our solutions and resources.

Download the latest ITW Reports:

Want to use the national survey to assess your own workplace?

Soon you can! We are turning the survey into a tool for workplaces which allows them to benchmark their own results against their industry and Australia, and create an action plan!

Learn more

Workplace mental health & wellbeing solutions


Designed by our workplace wellbeing experts, our carefully curated packages provide your organisation with a cost-effective, mental health and wellbeing solution.

Learn more


Build the mental health and wellbeing capability of your employees and people leaders with online and facilitated training, delivered virtually and on-site.

Learn more


Engage our experts for a positive approach to workplace mental health. We can assist with strategic reviews, policy design, enablement and implementation support.

Learn more

Not sure where to start? Our workplace mental health experts are here to help you.

Book a 15 minute chat