Workplace Training

Communication Strategies for Claims Managers Workshop

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About this workshop

The focus of this facilitated workshop is to practice and embed learnings from the online modules in the Communication Strategies for Claims Managers course.

The workshop will help participants achieve better claims outcomes through focusing on the application of an OARS framework in the context of a claims environment.

The workshop also provides a practical framework to de-escalate challenging calls and strategies to support the participants’ own mental health and wellbeing.


This workshop is only available as an add-on to the following course:

Online or face-to-face

90 mins

Max Participants
20 people per workshop


  • Workshop only (if purchased following completion of the online course):
    $2000+GST per workshop for up to 20 participants*
  • Bundle and save – online + workshop:
    $2871+GST per 20 learners*

*Partners – no charge within allocation, please contact us.

Communication Strategies for Claims Managers Course

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