Workplace Training

Communication Strategies for Claims Managers Workshop

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Booking enquiry
Booking enquiry

About this workshop

The focus of this facilitated workshop is to practice and embed learnings from the online modules in the Communication Strategies for Claims Managers course.

The workshop will help participants achieve better claims outcomes through focusing on the application of an OARS framework in the context of a claims environment.

The workshop also provides a practical framework to de-escalate challenging calls and strategies to support the participants’ own mental health and wellbeing.

Prerequisites

This workshop is only available as an optional add-on to the following course:

Delivery
Online or face-to-face

Duration
2 hours

Max Participants
20 people per workshop

Pricing

  • Workshop only (if purchased following completion of the online course):
    $2000+GST per workshop for up to 20 participants*
  • Bundle and save – online + workshop:
    $2871+GST per 20 learners*

*Partners – no charge within allocation, please contact us.

Communication Strategies for Claims Managers Course

Learn more

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